Here at PressEnter! we strive to provide the best
service possible to our customers, here are some comments we have
received from them.
"YOU GUYS ARE GREAT!
I can't believe you already have the Stillwater Chamber website
up and running. This is the fastest service I've ever seen, and
we can't thank you enough. I'm very glad you are hosting our site,
and I look forward to using your services for future upgrades to
Jerry Brown from Stillwater, MN
"I've been with you since 1995 and have
always been treated very well. Lately I have been getting very low
connection speeds. Many people would probably complain that it was
the ISP! In talking with one of your technicians he suggested my
problem could be with the phone lines. The telephone company repair
man found that my line was hooked to what is called a "bridge
gap". This is a line that can run all the way down the street
in both directions making it easy for the phone company to connect
more phone lines. The Telephone Company repair man removed me from
that line and I immediately was back to higher speed connections.
Thanks to Mike and Steve for your help. You know what you are talking
Bob McDaniel from Roberts, WI
I've noticed a significant reduction in spam.
My emails were running 100-150 per day..now they're down to 20 or
30. It's been quite a dramatic change!"
Dale Jorgenson from River Falls, WI
"I became a PressEnter subscriber in July
of 1995 and after almost 9 years I have to congratulate the entire
staff on the reliability of their service, the excellent tech support
on the very few occasions it was needed, and also for making ME
look good in the eyes of the many individual and small businesses
who took my advice and went to Pressenter for all their internet
needs. Sometimes people ask how I've managed to stay with the same
service for nearly 9 years. It's not rocket science- when you have
a provider that is as reliable as PressEnter you just stick with
it. PressEnter is the only provider I've ever known to offer superior
Reliability and Support *and* a price that is below that of ISP's
who don't have the reliability or the tech support that PressEnter
Chip Vierow from Woodbury, MN
"I just want to thank one of your excellent
tech support people for helping me diagnose a modem problem I had
this week. They went above and beyond the call of duty. Thank you.
Knowing I can get help with the very simple problems that I don't
understand is one key reason I have Pressenter as my ISP! I will
keep recommending Pressenter to people looking for an ISP! You're
Heidi Doering from Roberts, WI
"Just a thank you, for your superb service
over the past years. Your service staff has been more than kind
when I used them to dig my way out of a mess when changing computers.
Awesome service is #1 at PressEnter."
Robert Carroll from Lake Nebagamon, WI
"Just a note to thank you for the great
service when I recently changed my email address so I wouldn't receive
junk mail. The directions on the web site were very clear and when
I called to get rid of my old address you were very courteous and
helpful. Thanks Again"
Marge Dahl from North St. Paul, MN
"I want to say thank you to all the people
at Pressenter for being so helpful to me and my friend while we
were trying to set up internet service both on my new computer and
on the old computer that I gave her. Everyone was so friendly, professional
and helpful to two senior citizens who are not computer literate.
Keep up the good work"
Nancy Hansen from New Richmond, WI
"We just switched from an ISDN to DSL
connection with PressEnter. Due to the fact that our network hub
in our office is near-antique status, there was an unanticipated
bottleneck that bogged down traffic. The good news? Todd & Pete
worked on tweaking our system so it would work well, until we are
ready for the next hardware upgrade. Their service & dedication
are appreciated! Like every other PE employee I've met, they are
Steve Leitch, The Leitch Agency in River Falls, WI
"I really like your webmail set up. We
were gone for a month and to keep up on my mail, I joined the Library
at Kapaa, Kauai, HI and was able to use their computers to get online
with PressEnter and webmail. It really works slick. Thanks a lot."
Doug Torgerson from Hudson, WI
"The tech support from PressEnter is
absolutely priceless. You all do a fantastic job - and you are all
Carole Mottaz from River Falls, WI
"Where I work, I train customer service,
and use many examples, usually from larger corporations. It will
be a pleasure to use a local business like PressEnter, and explain
ways that your company works to "delight" the customer, and build
an ongoing business relationship."
Susan from Ellsworth, WI
"When we lived in the Somerset area
I was a PressEnter subscriber. We moved to Rochester, MN two years
ago and had to connect with various another ISP's. We have yet to
find another ISP that measures up to PressEnter. You always provided
reliable service at a reasonable rate. One thing, in particular,
that I liked about PressEnter was that, if had dug myself into a
hole and was unable to get back out, I could always call PressEnter.
A live person would promptly answer and correct my problems. With
my present server, I have to go through several of their recorded
advertisements and menus and then wait for sometimes 30 minutes
before a live person answers. Their recordings tell me, "Your call
is important to us.......," but the truth is obvious. If you ever
move into the Rochester area, I'll be you first subscriber. You're
Lee Breuer from Rochester, MN
"Just a little note to let you know that
your spam filter is great. I wish I had signed up a long time ago."
Warren Brown from Hudson, WI
"I just wanted to let you know that we
get soooo many compliments on our website! Thank you! I hear it
all the time. Just so you know what a good job you do!"
from Traditions Real Estate
"I've been a customer for better than
2 years now and the price hasn't changed. Bravo! In this day and
age this is unheard of, as it seems businesses are all about the
all-mighty dollar, and "Service" is an unknown word. You folks do
a great job and I have, and will, continue to recommend you're services
to anyone applicable."
Bob Walker from Prescott, WI
"Please extend my thanks for helping
set-up my DSL connection on my Mac this past week. Great service!
The speed is better than I expected. I have already recommended
PressEnter! to several of my friends. Thanks again!"
John Hackbarth from New Richmond,
"I have had your services since 1999
and had to change to a local provider when we moved to Turtle Lake.
When PressEnter became available in our area, I was so thrilled
to get back with you. PressEnter is an awesome provider. Thanks
for coming to our area.
Carol Richter from Turtle Lake,
"PressEnter has been a great ISP for
the past few years and seems to be getting better all the time!"
Craig Colley from Hudson, WI
"I just wanted to thank you for helping
me get PressEnter loaded. With the info that I had gotten over the
phone, I was able to get it up and running right. Thanks again for
your willing help."
Nell Conda from
"PressEnter has provided us with a quality
service over the past couple of years. We have a particular appreciation
for your accessibility, speed, and dependability. We could not have
been better pleased with your company."
Aaron and Kate Cance from Eau
"We have been extremely pleased with
PressEnter and would not hesitate to recommend the service to anyone.
Thank you for providing a good service; thank you for having a service
that is all that you promised it would be, at a very reasonable
price. Now at last I understand why so many people enjoy e-mail
Kay Kruse-Stanton from Menomonie, WI
"Thanks to everyone there on your staff,
for the service and the product you provide."
Ted Aronson from New Richmond,
"Just wanted to let you know that we
are very glad we switched to your company! We can access when we
want and received prompt help from your office during our transition.
Thought you'd like to know you've got satisfied customers."
Pam & Ed Quinn from Hudson,
"Thanks to everybody who helped us with
our new IMAC. It was greatly appreciated."
Joel & Karen Ditlefsen from Roberts,
"You people at PressEnter have it right:
provide excellent tech support and customer service (i.e. real people
who answer the phone and put one in touch with knowledgeable, polite
help). Thanks for your great product and service."
Ann Jauquet from Hudson, WI
"As an IS professional, I am very aware
of the problems that can cause technology to not function properly.
It is a very special person who can take the time to work through
the issues with customers and bring a happy ending to all."
David Babcock from River Falls,
"I truly appreciate not only your efforts
to help my computer to working order today, but also for the friendly
patience you displayed in offering me your assistance."
Eleanor Oltman from Ellsworth, WI
"I commend you and your crew on the timely
and professional way in which you handled my situation. I shall
have no problem to continue to recommend PressEnter as an Internet
Service Provider that really is a SERVICE where high technology
is delivered with high touchnology (people caring skills)."
B.G. from River Falls, WI
"We are very pleased with the customer
service, the installation procedure, and the service itself. I have
also recruited my brother to change his service to PressEnter. Keep
up the good work!"
Steve Johnson from Somerset, WI
" I have been extremely satisfied with
PressEnter at all hours of the day and night! Thanks for your great
service! PressEnter is the best."
Kay Coletta from Lake Nebagamon, WI